FAQs

Ready, set, rent! June Homes is the simplest, fastest way to rent a home.

Here’s why renters are choosing June Homes:

Flexible leases: enjoy flexible lease terms, and can choose to extend your lease at any time.

Furnished or unfurnished spaces: choose to rent any home fully furnished, or unfurnished.

Shared or entire homes: live with roommates or alone, whatever works for you.

Quick move-in: find housing as soon as you need it. Discover, tour and apply for a new home in just a matter of hours.

Resident services: submit maintenance requests, and get 24/7 support through our Resident Portal.

Apply online and find your next home in just a few simple steps.

Step 1: Find your home—or get pre-approved

Browse available June Homes listings and use filters to find a home that matches your location, budget, dates, and preferences.

Not ready to choose a specific home yet? Click “Pre-Approval” in the website header to start your application and understand your options before making a decision.

Already know what you want? Select your preferred room and rental dates, then click “Continue” on the listing page.

Step 2: Complete your application

Fill out the online application and verify your identity.

If you’re a U.S. applicant, you’ll need:

• A valid government-issued photo ID, such as a driver’s license, state ID, or passport
• A Social Security Number (SSN)

If you’re an international applicant, you’ll need:

• A valid passport
• A visa or another document confirming your legal status in the U.S.

Financial qualification requirements vary by city, so there’s no one-size-fits-all checklist. You can find the requirements for your city in the relevant sections of this FAQ.

Step 3: Get approved

Once your application and documents are complete, our team will review them and let you know if anything else is needed.

Step 4: Explore your options

After approval, you may be able to schedule a tour of available homes before making your final decision. Tour availability and format may vary depending on the property and location.

Step 5: Sign and pay

Once you’ve selected your home, you’ll receive your lease agreement electronically, along with a clear breakdown of the required upfront payments.

Sign the lease and complete the payment—and you’re officially a June Homes resident.

You can rent with June Homes in New York City, Boston, Washington DC, Chicago, Los Angeles. More cities are coming soon!

June Homes is not a co-living company. We offer studio, one-bedroom and multi bedroom apartment leases in major US cities. For larger (multi bedroom) apartments, we focus on groups of roommates. If you're an individual and don't have a roommate, don't worry - we will help you find potential roommates through June Homes platform.

No, June Homes is not a hotel. We are a residential apartment rental company that offers studios, one bedrooms or bedrooms in shared apartments where you will co-sign a lease with roommates.

Here’s what you’ll need in order to qualify as a resident, based on the city you want to live in.

Applications for homes in New York City, Boston, Washington DC and Chicago must include:

• Proof that your monthly income is 3x the monthly rent or proof that you have 36x the monthly fee in cash assets. You can prove cash assets by providing banking statements

• An above 650 credit score (excluding Washington DC)

Applications for homes in Los Angeles must include:

• Proof that your monthly income is 3x the monthly rent or proof that you have 36x the monthly fee in cash assets. You can prove cash assets by providing banking statements

• An above 630 credit score

If you don’t meet the resident requirements to qualify for a home on your own, we have a few options for you:

• Apply for a home with a guarantor who will co-sign your lease. Refer to the next question; “What is a guarantor? ” to learn more about this option.

• Book a short-term stay of under 45 days and enjoy a simplified approval process—no income or savings documentation required. If you meet the credit score requirement, all you’ll need is your ID and SSN.

• Use a third-party guarantor – If you can’t find anyone to act as a guarantor, we can help. Enroll with our partner, TheGuarantors, and they will co-sign your lease for a fee, helping you qualify. Reach out to our Sales team for more information at welcome@junehomes.com.

A guarantor, usually a parent or guardian, is someone who meets certain financial requirements and will co-sign your lease in order to guarantee your rent will be paid. By co-signing, they commit to paying your rent during your lease if for any reason you can’t make the payments yourself. The financial requirements for guarantors vary from city to city.

Guarantors on applications for homes in New York City, Boston, Washington DC, Los Angeles, and Chicago must provide:

• Proof that their monthly income is 5x the monthly fee or proof that they have 50x the monthly fee in cash assets

• A credit score of at least 650

If you can’t find anyone to act as a guarantor for you, we can help with that too. Enroll with our partner TheGuarantors and they will act as your guarantor by co-signing your lease for a fee, helping you qualify. Reach out to our Sales team for more information: @welcome@junehomes.com

Yes! Approved applicants can view up to two homes in person. And you can always view the bedroom layout and common areas of the home by taking a 3D tour on our website.

The minimum stay in a June Homes home depends on the city you’re renting in. After your 1 month minimum stay, you don’t have to strictly rent for months at a time. For example, you can rent flexibly for 1 month and 8 days, or 2 months and 10 days etc.

Before your lease term ends, we'll notify you in writing about your renewal options, including any rate or term changes. The notice period and process will follow the requirements of your city's tenant protection laws, which may vary based on how long you've lived in your unit. In some cases — for example, if a unit is being taken out of service for renovation, has already been committed to another resident, or another legally recognized reason applies in your city — we may not be able to offer a renewal. Where required by law, we'll provide the specific reason and required notice in writing.

Yes. Application credit score requirements only apply to individuals with credit history in the US. If you are an international resident, you or a guarantor must provide proof of financial status - such as bank statements or proof of funds in a trust - in your previous country of residence.

Documents in a foreign language are accepted, but a version translated in English may be requested. Please note: each application is assessed on a case-by-case basis but must generally meet the above terms.

You were here first. If a new resident wants to move into an available room in your shared home, you and any other current roommates in the home will be notified and given the chance to reject this interested resident and prevent them from moving in.

Please note: any current residents who choose to reject a prospective roommate will be held responsible for covering the rent for the vacant room, in addition to their own monthly rent.

Please further note: June Homes may not discriminate against protected classes when rejecting potential residents, and neither can our current residents when rejecting potential roommates.

Yes! Couples are welcome in select shared homes for an additional $350 per month. Only homes with a 1:1 bathroom ratio are considered couple-friendly, and only one couple can occupy these units at a time.

Most of our homes are not ideal for pets. However, select homes do allow pets for an additional monthly fee: $50 for a cat and $100 for a dog. Please note that, as per the law, any and all of our homes allow ESA and ADA animals, even if they are not listed as ‘pet friendly.’ This means that you may be paired with someone who is legally authorized to have an ESA or ADA animal. Across all cities, any leasing inquiry involving an emotional support animal or service animal will be reviewed and handled in accordance with all applicable federal, state and local laws and regulations.

Before your move-in date you’ll be offered an onboarding call, where you can ask questions and get all the information you need. You’ll also receive details like door codes via email and your June Homes app.

We uphold a 3:00 PM move-in policy for several reasons, but most importantly to ensure that your move-in is as smooth as possible. In the case that the previous resident may be moving out the day you move in, we need time to inspect and clean the room, ensuring you will be moving into a space that meets our standards.

If you need to move in earlier than 3:00 PM, we may be able to accommodate this on a case-by-case basis for an additional fee - just email our team with your request.

Yes! Visitors are welcome between the hours of 10:00 AM and 10:00 PM. If you’re having more than a couple of visitors over at once, be sure to let your roommates know.

A friend that stays past 10:00 PM is considered an overnight visitor. All overnight and daytime visitors must be registered through the June Homes App with their full name and phone number, for the safety and consideration of all housemates. There is a maximum limit of 8 overnight visitors per month, only one at a time. If the visitor stays for more than eight 8 nights per month, the host shall be charged for the daily rate of the host’s room price for their guest, in addition to their license fee.

June Homes Residents must take full responsibility for their visitors. Any violation or damage caused by a visitor is considered the resident's violation, and June Homes policies apply accordingly. Please exercise care when inviting people into your shared home.

Plans change, we get it. If you’d like to terminate early, we require a 60 day minimum notice. We consider notice effective from the 1st day of the next rental period. For example, if you submit your 60 days notice on May 15th, we will count 60 days from June 1st. Should you wish to exercise the option to terminate your lease prior to the agreed upon end date, we require a surrender fee equal to 1.5 month rent. To start this process, please submit a ticket through the June App, or send an email to wecare@junehomes.com.

Plans change, we get it. If you’d like to terminate early, we require a 60 day minimum notice. We consider notice effective from the 1st day of the next rental period. For example, if you submit your 60 days notice on May 15th, we will count 60 days from June 1st. Should you wish to exercise the option to terminate your lease prior to the agreed upon end date, we require a surrender fee equal to 1.5 month rent. Fee is paid upfront at the date of the notice. To start this process, please send us an email at welcome@junehomes.

Our pre-move-in cancellation policy helps ensure that we have enough time to find a new tenant to occupy the unit that you were originally scheduled to move into. By charging a cancellation fee, we are able to cover the costs associated with finding a new tenant, such as advertising and showing the unit.

We understand that unexpected circumstances can arise, and we are always willing to work with our tenants to find a mutually agreeable solution. However, our cancellation fee is non-negotiable.

June Homes prices are dynamic—meaning our listing price changes as your desired dates change or as the market changes. We monitor millions of apartment listings to ensure that we are competitive and that we value the benefits of a June Homes home properly. Where we find opportunities to pass along cost savings to applicants, we do. You can see the price for your 🤞 next home and dates on the home listing page. To lock in your price, complete the application. Once you sign your agreement with June Homes, that will remain your price for the duration of your lease.

Your upfront payment is the same no matter your move-in date: after signing, you’ll pay your first full month of rent (covering your first full monthly period from your move-in date), one full month of rent as a security deposit, and all applicable fees. For example, if you move in on March 10, your first full month runs from March 10 to April 9, and that period is what you pay upfront, plus the deposit and fees. In your next billing cycle, you’ll pay a prorated amount to align your billing to the end of the calendar month (such as April 10–April 30), and then full monthly payments going forward. If your stay is for one month, regardless of your move-in date, we will require your full stay to be charged upfront, including your security deposit (if applicable).

Please note all upfront payments are due within 3 days of your signature date.

Please note this upfront payment policy applies to extensions and relocations as well. Find out what a prorated bill is here. In certain States, we do not collect a security deposit and instead require payment of an upfront fee.

Consult welcome@junehomes.com for more information. For the city of Boston, it is mandatory that your security deposit is held through our partner Rentable.

June partnered with Rentable to simplify the tenant security deposit process. Your security deposit will be held with Rentable's partner bank and information will be provided in the Rentable Platform. If you have specific questions, please reach out via email to support@rentable.com or by calling 508-251-9247.

Rentable is a platform that allows residents to make their security deposits directly online in minutes. The simple to use platform allows for residents to get transparency over security deposit throughout their entire lease.

Rentable enables a more transparent experience for security deposits, residents are able to track their payments, identify where the funds are being held and earn interest on their security deposits.

Rentable also offers flexible payment plans for residents who are eligible. This allows them to spread their security deposit over time, making it cheaper and easier to move in.

At the end of the lease, residents will receive their security deposit refund significantly faster and directly to their preferred method of payment.

'Fees associated with your payment through Rentable:'

ACH Payments: 3% of the security deposit capped at $39 dollars for security deposit management fee, where residents can track their payments, earn interest and receive their deposits faster at the end of the lease

Credit Card payments are 4% of the security deposit, uncapped

Alternatively, June Homes offers you the option to pay to June Homes directly with a convenience fee for the transfer of your deposit to Rentable of $25 (additional to the transaction fees applicable from the payment processor).

Please inform our accounting team through accounting@junehomes.com if you wish to proceed with this option.

All rents are prorated for your last month of your stay if you are not staying for the full month. You would only need to pay for the number of days that you've reserved. For example: if your reservation ends on August 19th, we will prorate your August rent and charge you only for 19 days in that month (E.g.: Monthly rent is $1,000*12 / 365 days = $32.9 per day and multiply the daily rate by the number of days in the unit x 19 days = $625.1 per month). If your lease end date (move out date) is on the 1st (e.g. you are moving out on 10/1/24) you will still need to pay for that one last day. Similar prorated calculations would be applied to your other fees paid to June Homes such as Membership fee. Please note that your total stay reservation at June Homes should be no less than 30 days.

A security deposit is equal to one month of rent.

June Homes is a residential membership program and our membership fee covers many great perks for our residents, such as:

• 24/7 support via your June Homes app or member portal
• Apartment satisfaction guarantee that allows you to switch to another apartment for free, if requested within 7 days of your move-in (terms and conditions apply)
• Pre-furnished common areas (living rooms, kitchens, bathrooms) in shared multi-bedroom apartments
• Monthly common area cleaning for shared multi-bedroom apartments is provided by vetted third-party cleaning vendors.

Please note that our membership fee prices vary from apartment to apartment. Please check each apartment listing for more information.

If your application is approved, you can move in deposit-free if you sign up with our partner, TheGuarantors.

Your security deposit will be processed in approximately 15 business days (or earlier, if required by law) after your signed move-out date and after the self move out report & the inspection have taken place, to your bank account or card on file that you used to be making your rent payments. If you used multiple cards/bank accounts, or wire, please email us back at accounting@junehomes.com or respond back to this email to let us know. Kindly note that based on the refund method, the amount of time it will take for the refund to appear to your account/card may vary.

We aim to initiate your refund within 15 business days (or earlier if required by law), however, based on seasonality the timeline may vary. Rest assured that once your refund has been processed, you will receive a confirmation email with the transaction details. Once the confirmation is received, please consider the bank processing time for the refund to be reflected to your preferred payment method.

June Homes US Inc. and its local subsidiaries and affiliates have partnered with Rentable Technology Corp. (“Rentable”) to simplify the tenant security deposit process. Your security deposit will be held with Rentable's partner bank and information about the bank where the deposit is being held is provided in the Rentable Platform upon the deposit being made. If you have specific questions, please reach out to support@rentable.com.

Upfront Rent Payments You can make your upfront June Homes rent payments through the Journey Page.

Monthly Rent Payments
Monthly rent payments should be made via the Pay Rent Page.

Note: All payments are processed via third-party providers (e.g., Stripe), and transaction fees apply depending on the payment method:

• ACH Payments: $5 flat transaction fee
• Credit Card Payments: 3.5% of the payment amount
• Klarna Payments: 5% June Homes Payment Plan Service Fee

What is Klarna?

Klarna is a company that provides a buy now, pay later service, therefore giving flexibility to our residents to pay in installments while ensuring that June Homes gets paid in full for the approved balance. This payment option can only be used for monthly rent payments, not upfront payments prior to moving into the unit.

What are the fees associating with the payment plan option through Klarna?

A 5% payment plan service fee is charged for residents who choose this option and are approved for the payments to be made through them in instalments.

How do I pay through Klarna?

On your Journey page, along with the ACH and credit card option, the Klarna option is available. Once you select it, you will need to follow the instructions and prompts for Klarna to review your application within minutes and let you know whether you are approved for a payment plan.

I do not have a US bank account, can I still use this service?

If Klarna is available in your home country, you can still apply for a payment plan.

For more information regarding Klarna, you can find their FAQ page here: (https://www.klarna.com/us/customer-service/#faq-categories-list)

Depending on your home, you will be charged for electricity, water, gas/oil, sewer, trash and internet. Your portion will be calculated depending on the number of roommates.

We list both shared homes with roommates as well as studios and one bedroom apartments for rent. These homes range from recently refreshed units in older, historical buildings to brand new apartment buildings. When you rent a bedroom in a shared home, you will be co-signing your lease with other roommates who June Homes will help find for you. If you rent a studio or one bedroom, you will not share that apartment with any roommates.

Many tenants in major U.S. cities prefer to rent with roommates as it's usually more cost efficient to rent this way. June Homes helps roommates find each other to co-sign the lease and move into the same apartment. Please note that according to local housing regulations, you are NOT renting a private bedroom, but rather a portion of the entire apartment.

You and your roommates will share the cost of rent and utilities for the whole apartment and the prices you see on our site are the allocable portion of rent you are agreeing to pay.

Roommates can be of any age and gender, always adhering to fair housing laws - they are usually professionals and/or students. Rest assured that all U.S. citizens that rent with June Homes are vetted with background and credit checks, and we speak with all of our residents on tour either virtually or in person, or communicate through other means. However, we can only see what we see and we can't make any promises about their behavior or how they will be as roommates. Because of that, we have taken two extra steps to promote smooth co-living as much as possible: An extra section in our FAQs called Roommate Rules 101, including rules and tips about living with roommates: https://junehomes.com/faq#roommate-rules-101 If you are unsatisfied with your home in any way, let us know within the first 7 days of your move-in and you'll be eligible for a free relocation. After this point, you can still relocate but a $400 relocation fee will apply. *We will require a 30 day notice for relocation and US housing laws require a 30 day minimum stay in each home. Learn more about our Rent Easy guarantee in terms and conditions: https://junehomes.com/guarantee

Due to privacy restrictions, June Homes cannot share identifying information about current residents. However, when your reservation is complete you will be able to learn more about your future roommates

Yes. To give you an idea of our resident rotation, June Homes residents typically stay for an average of four months. If you are getting a new roommate, we will inform you when their application has been approved.

If you are unsatisfied with your home in any way, let us know within the first 7 days of your move-in and you'll be eligible for a free relocation. After this point, you can still relocate but a $400 relocation fee will apply.

*We will require a 30 day notice for relocation and US housing laws require a 30 day minimum stay in each home. Learn more about our Rent Easy guarantee in terms and conditions: https://junehomes.com/guarantee

We encourage all residents living in shared homes to practice respect and communication with each other at all times. Learn tips and tricks on how to be a great roommate here .

If you are experiencing serious issues with any current roommates, you can reach out to us to be relocated, and we will work together to find the best solution.

Most apartments come furnished, although some are rented unfurnished. You can check the furnishing status of each apartment on its listing page.

Once you’re a resident, you can access the Resident Portal by logging into your account using desktop or the June Homes app at any time. Here you’ll be able to make rent payments, maintenance requests and submit general questions.

Let us know! You can report any maintenance issues or submit general questions about maintenance on the Resident Portal. Access the Resident Portal by logging into your account using your desktop or the June Homes app. Send your request by submitting a ticket using the Portal and we will get back to you within 24 hours.

June Homes has designed a system that negates a need to contact your landlord directly. We step in to fulfill the responsibilities your landlord usually would, with a Support Team who is available 24/7 on our app to help with anything you may need, from maintenance requests to general questions about your building. Your comfort is our priority and we work directly with landlords to resolve any issues that arise.

June homes are available in some of the most up-and-coming, desirable neighborhoods. We encourage all future residents to research the neighborhood they’re considering before moving in to learn more about the area.

Please note that June Homes is unfortunately not permitted to comment on the safety levels of different neighborhoods, and we encourage all residents to stay alert and take all necessary safety precautions while renting with us.

We’re available 24/7 to help you out. In the event you are locked out and a June Homes representative is called to resolve the issue, there is a lock out fee applied. If a resident loses their key, a key replacement fee depending on the key type is applied.

Many mail services can help out with delivering your mail and packages safely in big cities. Services like FedEx, Amazon, UPS and USPS ship your mail and packages.

USPS delivers mail and they have a key to the building. They deliver items such as letters, bills, magazines, and small packages directly to your mailbox. If it’s a package the delivery company will ring the doorbell and attempt to give the package directly to you. If you’re not home and they have access to the building they will leave the package inside the front door to the building. If they don’t have access, they may leave the package outside the building. If they need your signature they will leave a notice of attempted delivery on the door.

When you’re at work or traveling and aren’t home to accept your mail and packages, you can get them shipped to an Amazon Locker . They’ll accept and hold your mail and packages for you, and you’ll be able to pick them up within a certain window.

Street parking rules and regulations vary by city. For the most accurate information it's best to look at the city or state's government site. Read more about street parking in different cities here:

New York City

Boston

Washington D.C.

Austin

Dallas

Chicago

Los Angeles

San Francisco

San Diego

New Jersey

Yes, we allow potential approved residents to see any home in person, during reasonable hours on weekdays and weekends. We always give advance notice of future showings and appreciate your understanding of this. Rest assured that in-person tours will abide by all safety regulations due to COVID-19.

Residents shall comply with all applicable recycling and trash disposal laws. Residents must also separate trash as designated by June Homes and in accordance with local laws, and take out the trash on an as-needed basis. All fees/city fines associated with incorrect trash disposal will be charged to Residents.

For the convenience of you and your roommates, June Homes furnishes common areas such as kitchens, living rooms, and bathrooms in shared apartments. Furnishings can vary greatly from listing to listing, so you should review your selected apartment’s 3D tour, photos, and floor plan to learn more about the exact furniture provided for that listing. The floor plan includes all available information about what furniture can be set in each room. Sometimes we replace or change furniture over the years, so the furniture may not be exactly the same as in the 3D tours.

The rooms are unable to lock from the exterior. In the case of an emergency, residents need to access all spaces of the home. Locks can be added to the interior of a bedroom door so that when a person occupies the space, the door locks. The charges are based on the handyman market prices and the material cost.

For all homes you will sign a residential lease agreement that outlines your rental price, lease duration and terms of your occupancy. In shared homes you will also sign a “Tenant-Protection-Promise Lease Modification Rider” that outlines the terms between you, your roommates and your landlord.

In the event of any damage or loss of your personal belongings, renter’s insurance will be your sole resource to request compensation as you’ll be able to file a claim and receive compensation. Also, depending on the insurance package, you may also be eligible to receive temporary housing in case your home is deemed uninhabitable for a specific period of time.

The perks are plenty - reach out to TheGuarantors’ insurance team to help you with any questions you may have as well as provide you with all the information you’d need in order to find the best option for you!

Convenience is key - if you want to get your renter’s insurance swiftly and effortlessly, you can just visit TheGuarantors.

Already have one with a different provider? All you need to do is to verify your coverage here.

It is essential that all leaseholders be listed on the policy and June Homes is listed as an Interested Party.

If you opt to get your renter’s insurance from TheGuarantors this information will automatically be pre-loaded for you.

The building requires a minimum of $100,000 liability coverage & personal content coverage of at least $10,000 per incident.

Yes, you can visit the FAQ page of our Insurance partner here. You can also reach out to them by phone call at 212-266-0020 or via email at success@theguarantors.com

June Homes suggests all residents get their hands on a renter’s insurance plan (or verify their already existing one!) as by doing so, you can have peace of mind knowing that your personal belongings are protected during your renting period

What is the positive rent reporting program?

• A program that reports on-time rent payments to major credit agencies to help boost your credit score.

How can you enroll in the program?

• Opt in to the program by emailing our collections team at accounting@junehomes.com
• Make on-time rent payments (within the first days of the month).

What are the benefits of enrolling in the program?

• Strengthen/grow, and establish your credit profile with every on-time rent payment you make.

• Unlock opportunities such as additional tuition loans, better rates on car and home insurance, higher limits on credit cards, and lower credit card interest rates.

• Expanded housing options such as higher mortgage limits or lower required security deposits.

What is the cost of the program?

• The cost of the program is $6/month, and it can be paid either alongside your monthly rent or as an upfront payment if you are a new tenant.

Your credit score is a three-digit number representing your "creditworthiness" - it's like a grade that assesses your ability to repay debt. Banks and other financial institutions use your credit score to determine whether or not they feel confident lending money to you. Scores can range anywhere from 300 to 850, and the higher your score is, the more likely you will qualify for financial products at lower interest rates.

In the United States, credit is your lifeline to the financial system. Having good credit makes it easier to achieve important milestones, like renting an apartment, refinancing student loans, buying a car, or getting a mortgage for your first home. Conversely, having bad credit or no credit makes all those things harder.

Boom's mission is to make renting more flexible, affordable and rewarding for renters. BoomReport is focused on reporting rental payment data to the 3 main credit bureaus in order to improve renter's credit scores.

Boom verifies customer identification, lease and payments data via secure/enrypted channels such as Plaid and Stripe. Additionally, rental payment data is submitted monthly via secure file transfer to Experian, Equifax and Transunion.

With BoomReport, you can build credit with your rent payments. BoomReport allows you to report your current or past rental payments to all three credit bureaus with the most affordable rent reporting service on the market. Click on the following link to learn more about BoomReport: https://www.boompay.app/boomreport

Boom only collects and stores data necessary to deliver its credit reporting service by furnishing rental data to the credit bureaus. Sensitive user data, such as payment account information, is stored with their verification partners such as Plaid and Stripe, which are bank-grade, highly-encrypted services. Their verification partners perform similar services for trusted companies such as Paypal, Robinhood, Coinbase, Venmo, Acorns, Chime and more.

For a complete explanation on how Boom uses and stores data, reference their Privacy Policy at https://www.boompay.app/legal.

Boom customers can chat with their support team directly in the Boom app. In the Boom app, tap on the person icon on the top left corner, and select “Help & support” to chat with their team.

Boom prioritizes two primary support channels:

Chat:

*Website: Use the chat function in the bottom right corner of this screen (https://www.boompay.app/boomreport) or request to chat in the Boom app. *In the Boom app: Tap on the person icon on the top left corner of the app, and select “Help & support” to chat with their team.

Email: you can contact Boom at hello@boompay.app

Boom does provide phone support, but only for credit reporting-related inquiries and only if you schedule a call beforehand. You may also contact Boom at 415-940-7235. Once you get to voicemail, please leave your name, email, and a brief description of your credit reporting issue, and a Boom team member will text or email you back to schedule a credit reporting troubleshooting call.

Tenants are responsible for the utilities they consume. This includes, but is not limited to: gas, oil, electric, water, sewer, trash, and internet.

June Homes manages your utility accounts and we pay the providers directly for any bills that are issued. Then, we look at the occupancy in your home for the duration of the billing period and divide the bill among tenants, based on each tenant’s move-in/out dates, all as permitted by law.

Utility companies bill in “arrears”. This means that you will receive your bill after your actual usage dates.

For example: If your billing period for gas is March 1- March 31, the gas provider will read the gas meter on March 31 and then they will generate an invoice and send the invoice to June Homes. June Homes will do all the math and charge each tenant through their payment portals.

This process may take a few days, so you may not receive the charge until later in April.

We encourage you to pay the bills as soon as you can, but no later than 5 days after the bill was received.

The charges will show up in your June Homes Journey https://junehomes.com/journey the same way your rent does. You will be able to see notes on which bill it is by also looking at the comments of each charge. Our Payments team will also be able to assist you, you can reach them by email at accounting@junehomes.com.

Yes! Your bills will be prorated according to the move-in/out dates on your signed lease. Tenants are responsible for utility usage throughout the active lease term regardless if they’re factually present in the unit.

For example: If you move-in later than your signed lease or move-out earlier than your signed move-out date, you will still be responsible for your share of bills based on the dates on your lease.

Please be informed that utilities are billed back, therefore you shall expect additional bills to be added to your account after you have vacated the apartment, according to when each service bill is generated by our utility providers and the billing period that covers your last days with June Homes. If you have paid a deposit with your upfront costs, this amount will be deducted from your deposit for your convenience, to avoid transaction fees on your end. If the actual bills exceed the estimate that was withheld, we will need the remaining balance to be settled. Of course if the actual bills are less than the estimate balance, we will proceed with refunding the remainder of your deposit.

Based on the number of tenants with active leases during the billing period.

Bills are available for review upon request. Please open a ticket if you’d like to make a request.

June Homes charges a $9 fee for managing and processing utilities like your internet.

When living with roommates, open communication is key. This means that from the beginning, it’s essential to establish a clear line of communication between you and your roommates. Discussing your preferences and boundaries early on can save you a lot of trouble down the line.

Establish a roommate etiquette for resolving conflicts. When living with roommates, disagreements are inevitable, but it’s important to handle them maturely and respectfully. Come up with rules for conflict resolution, such as agreeing to always listen to each other’s perspectives and taking a break if things get heated.

One of the most important rules when living with roommates is to keep shared spaces clean. No one wants to come home to a messy living room or kitchen, so it’s essential to establish a system for cleaning and maintaining shared spaces.

Respect each other’s privacy by establishing boundaries and discussing rules for entering each other’s rooms. Ask permission before entering someone’s room, even if the door is open. Respect each other’s belongings and privacy by avoiding touching or moving anything in the room without asking first. Remember, everyone has different comfort levels regarding personal space. Some roommates may be more introverted and value their alone time, while others may be more extroverted and enjoy socializing.

Establish responsibilities for bills, rent, and utilities. This means discussing splitting bills such as rent, setting up a cost-sharing system, and ensuring everyone knows their financial responsibilities. Also, discuss expectations for sharing chores and responsibilities.

Rules for guests ensure everyone feels comfortable and respected in their living space. Ensure all roommates are comfortable with the number of guests and the frequency of their visits.

Establish safety rules to create a secure living space for everyone. Discuss emergency procedures and establish a plan for what to do in an emergency. This could involve creating an emergency contact list, designating a meeting spot outside the building, and discussing evacuation procedures

June Homes operates through its own website and official partners. If you are unsure if the website you are booking through is legitimate, contact June Homes immediately. When booking through the official June Homes website (junehomes.com), always verify the authenticity by checking for the secure URL ("https") and the June Homes logo.

If you suspect fraud or unauthorized activity on your account, contact June Homes immediately through the official website or customer support to report the issue and take necessary measures to protect your account. June Homes takes security seriously and implements strict measures to protect customer information, including encryption, secure servers, and regular security audits. Always verify that you are on the official June Homes website (junehomes.com) before entering sensitive information.

All emails come from welcome@junehomes.com and accounting@junehomes.com.

Welcome to June Homes's referral program! We value your participation and are excited to extend this opportunity to our tenants and the wider community. Please review the following terms and conditions carefully:

ELIGIBILITY

Participants:

• The program is open to all current and former tenants, as well as anyone outside the June Homes community who is at least 18 years old.
• This offer may not be combined with any other offers, discounts, promotions, or programs.

Qualified Referrals:

• A referral is considered "qualified" when the referred individual finalizes a reservation with June Homes (signs lease agreement and completes upfront payments) for a minimum stay of 3 months.
• Self-referrals are strictly prohibited and will not be rewarded (e.g., referring to oneself using a different email or account).

Geographical coverage

• The program is active in all cities where June Homes operates.

HOW TO PARTICIPATE:

• Email ambassadors@junehomes.com and cc the person's email address that you are referring to, or ask the potential new tenant to share your details with our team during the sign-up process.
• Please share the referred person's full name.
• Only valid for new reservations. Extensions and renewals are excluded.

REWARD STRUCTURE:

If you are a current June Homes tenant:

• You will receive a $200 referral bonus per qualified referral.

If you are not a current June Homes tenant (external referrer):

• You will receive a $100 referral bonus per qualified referral.

REFERRAL BONUS PAYMENT MECHANICS

Payment timing:

• Your reward is paid 1 month after the referred tenant's move-in date, provided their payments are current at that time.

Payment type:

• Current tenants: One month's rent credit applied to your second month's invoice.
• Former tenants and external referrers: Cash lump sum.

Invoice requirement for external referrers:

• Referrers who are not current June Homes tenants must submit a valid invoice to ambassadors@junehomes.com in order to receive their referral reward. Payment will only be processed upon receipt of a valid invoice. June Homes can provide guidance on invoice requirements upon request.

LIMITS:

• Participants may receive rewards for up to 8 referred individuals per calendar year.
• Additional referrals will not be rewarded nor rolled over to the next calendar year.
• Only one referral per property is permitted.
• Rewards are personal and non-transferable.
• If you are a June Homes tenant, you must be in good standing and not be in default on your lease to be eligible for this program.
• This program ends on December 31, 2026 unless extended in writing by June Homes.

FRAUD PREVENTION

June Homes reserves the right to disqualify any participant suspected of fraudulent or unethical behavior, including but not limited to:

• Creating fake referrals.
• Self-referrals.
• Coordinated referral rings (organized groups exploiting the program collectively).
• Referrals involving related parties (family members, business associates, or shared accounts).
• Exploiting system loopholes.
• Violating any terms outlined herein.
• Any activity that violates the intended purpose or spirit of the program.

All referrals are subject to verification. June Homes and Outpost Group reserve the right to verify the independence of any referral, request additional personal information and documentation (such as ID), and permanently disqualify any participant found exploiting the program, with all pending rewards forfeited.

PROGRAM MODIFICATIONS

June Homes reserves the right to modify, suspend, or terminate the referral program at any time without prior notice.

LIABILITY

• June Homes is not responsible for technical issues, lost rewards due to incorrect information, or other circumstances beyond our control.
• June Homes reserves the right to resolve disputes at its sole discretion, and all decisions are final and binding.
• By participating, you agree to indemnify and hold harmless June Homes from any claims arising from your participation in the referral program.

ACCEPTANCE OF TERMS

By participating in the referral program, you confirm that you have read, understood, and agree to these terms and conditions.

For questions or concerns, please contact us at ambassadors@junehomes.com.