FAQs

Some of your most frequently asked questions; answered.

What is June Homes?

At June Homes we’re committed to making renting quality apartments as easy and stress free as possible. Our mission is to make you feel at home instantly, by redefining the way people rent with unparalleled flexibility at fair market prices

All of our homes are available with flexible terms, meaning you can lease for 1–18 months. New to the city? Consider moving in for two months and then trying out a new neighborhood. Need a roommate? We also offer shared apartments to our member-only community. Our design team ensures that each home meets our standards, and you can select between furnished or unfurnished. It’s your call. It’s your home.

How is June Homes responding to COVID-19?

At June Homes, we take your health and safety seriously, and expect our members to do the same. In light of these unprecedented times, we have taken the following precautions:

Home tours are conducted virtually as often as possible, through our quality video conferencing with a caring team member. If we visit in person, we comply with all safety regulations (wear a mask, distance and limit the time spent in the unit). Extra sanitization instated in all shared homes, and quality professional cleaning strictly implemented before & after stays. Remote check-in & 24/hr virtual support via our app, phone & email.

It is our policy for all new members to notify June Homes in the event they are COVID-19 positive. To mitigate any spread, we advise positive members to quarantine for 14 days in either a June Homes vacant apartment or an alternative accommodation.

To learn more about symptoms and prevention, please visit the official overview outlined by the World Health Organization: https://www.who.int/health-topics/coronavirus#tab=tab_1.

Does June Homes own all apartments?

We’re home creators, not homeowners. We’re here to make renting less stressful and easier for you by providing turnkey apartments that are move-in ready on day one. We partner and sign agreements with landlords who own the apartments, then bring in our team of expert designers to upgrade, design and furnish the space. And our support team is available to help with any major issues that may arise during your search and stay.

What kinds of apartments and rooms do you have?

Nice ones! But, to be more precise, we have one bedroom apartments, studios, private rooms in shared apartments, and multi bedroom apartments available. Apartments can either be fully furnished or unfurnished.

Are all apartments fully furnished?

We have both furnished or unfurnished apartments. If you wish to remove all of the furniture from a furnished apartment, let our team know prior to move in. There is a $200 one-time furniture removal fee. If the unit is unfurnished and you wish to add furniture, you can opt into our furniture set for $200 month private room/$300 private apartment.

Do you have anyone assisting me at move-in or move-out?

Our normal process is that move-in and move-out is coordinated directly with our Support team. You’ll get detailed instructions (including video) and door codes via email and your June Homes app. If you need further assistance, please reach out to our Support team and we can help where possible with a more customized solution.

Is there a minimum stay requirement?

The minimum stay is 30 days (31 in Boston). To be frank, we’d miss you if it were any shorter.

How does the dynamic pricing work?

We get it seems complicated at first, but we promise you: it’s something you’re already familiar with. Think booking a flight or even a rideshare car; when there’s a time with a lot of demand, prices go up a bit. The prices are different depending on the duration that’s right for you. To see your price, look on the apartment listing page. To lock in your price, fill out the Application.

Does the apartment have the exact same furniture featured in the listing imagery?

In most cases: yes. However, occasionally a piece of furniture or decor may be replaced with similar looking items with similar functionality purposes. This is in order to keep everything in your home in prime condition.

What if I want to terminate my signed agreement early?

We understand that sometimes plans change and you may need to move out earlier than the dates of your agreement. If the remainder of your stay is under 6 months, we require a 30 days notice and keep the deposit as a termination fee. If the remainder of your stay is above 6 months, we require a 60 days notice and keep the deposit as a termination fee. Alternatively, you can move to any other of our homes that are equal to your current rent for a $200 relocation fee. If your reservation has a furnishing or unfurnishing service, a 3 month minimum stay is required prior to discussing a move out or relocation.

Is there parking available?

For most of our homes, we have on-street parking as the only option. When parking is available, we’ve cited it in the home description.

What if I don’t know exactly how long I want to stay?

These uncertain times make it hard to plan ahead. So, we’ve introduced our Month-To-Month Flexibility Policy, which allows you to cancel your contract at any time, after you move-in, with 30-days notice from the end of any month. So, if today is mid-September and you notified us you wished to move out – you’ll be free from liabilities as of October 31st. The price for your Month-To-Month plan is fixed and does not change during the whole stay; simply add $200 for a room or $300 for an entire apartment to our regular base rates.

How can I move in without having to pay a deposit?

Did you know once we approve your application (650 credit + income requirements) you can move in deposit free when you sign up with our partner, Jetty? Jetty Deposit helps you meet security deposit coverage requirements, at the fraction of the cost of a traditional cash deposit. The amount you'll pay is a one time fee equal to ~17.5% from the usual deposit amount you'd pay. We receive the bond you sign with Jetty, and you move in deposit-free!. Head to jetty.com/junehomes complete the form and sign up.

Will my apartment furniture look exactly like the photos?

When renting a pre-existing furnished unit, the furniture and decor will be like the photos. Some items may vary and that is because we replace decor as needed in order minimize wear and tear and keep your home in prime condition.

If you wish to add a furniture set to an unfurnished unit, an example photo may be shown in the listing to give you a feel for the furniture style. All our homes have a similar modern decor aesthetic. Look for a “sample” watermark photo in unfurnished listings.

How do I become a member?

After touring with us and picking your home, you will need to fill out an application form, sent to you via email. You will simply need to upload the required documents to verify your identity and the ability to pay. These may include​, but are not limited to: government ID, employment/student status, bank statements and tax returns, pay-stubs, visa/work permit (if applicable). After we receive these documents, we will review and respond within 24 hours, tops. Once approved, you will be sent ​an agreement to sign electronically, and an online invoice to pay your upfront payments. After signing and paying, you’re officially a June Homes Member. Pop the cork!

We have a simplified approval process for short term stays ( the originally requested length of stay needs to be under 2-months), where the full term ends up to be prepaid. In these cases, we may request only the basics: a government ID and a credit score of above 650.

How do I qualify as a June Homes member?

Two important things can qualify you as a June Homes Member:

  1. Proof that your monthly income is 3x the monthly fee & proof of an 650 credit score.
  2. Proof that you have 60x the monthly fee in cash assets & an above 650 credit score.

If you don't meet these requirements, you can apply with a guarantor who will need to have either:

  1. A credit score above 650 and proof that their monthly income is 5x the monthly fee.
  2. 80x the monthly fee in cash assets with an above 650 credit score.

Please note: each application is assessed on a case-by-case basis but needs to generally meet the terms above.

What are my upfront costs?

Upon signing the agreement, the security deposit and your first month’s rent are due. If you’re moving in after the stroke of midnight on the 10th of a month, we also require the prepayment for the following month.

How much is the security deposit?

The security deposit is equal to the amount of one monthly fee for qualified members.

How much is the monthly membership fee, and what does it cover?

For shared apartments: the fee is $145 per month and it covers monthly delivery of supplies like dish soap, dishwasher pods, trash bags, paper towels, toilet paper and laundry detergent, Wi-Fi, and Netflix. Plus, all utilities. So you can kiss those pesky random household bills goodbye. For entire apartments: the fee is $200 covering all the utilities, Wi-Fi, and a stocked kitchen with essentials like plates, pots and cutlery.

How quickly can my membership application be processed?

Our team is on standby ready to review your complete application. You can expect an answer in 24-hours on any working day!

Note: In order for your application to be fully processed, it must be complete with required information and/or any additional requested documentation.

Can I bring my pet?

Most of our homes are not the best fit for pets. Homes that allow pets are marked as “pet friendly’ on our website & listings. Please note: Only one pet per home and there is a $100 monthly fee to house your furry friend, unless you have an ADA compliant service animal.

What is a home share?

A shared apartment means that you will be sharing the common spaces (kitchen, bathroom and living room) with one or multiple roommates who are also part of the June member network and went through background checks and approval.

You’re legally responsible only for your portion of rent. Please note that none of the bedrooms in our home shares have exterior door locks as per New York City laws.

Can I meet my roommates?

Due to privacy restrictions, we are unable to share information about other members. However, we are able to send your details to your future roommates and they can reach out to you directly. We see a delicious glass of wine being shared very soon. Perhaps a cheeseboard, too.

What is the Member Portal?

The Member Portal is the source of all important updates and information on the inner workings of your June experience. It includes things like the WiFi password, the cleaning service and garbage collection schedule. Whenever you have a maintenance request or a general question, you can submit a ticket via your Member Portal and we will get back to you within the day. The portal can be accessed through your account via browser or on the JuneHomes App.

Do you hold tours of my home during my stay?

Yes, we allow potential members to see any home in person during reasonable hours on weekdays and weekends. We always give advance notice of future showings, and appreciate your understanding of this.

Our Promise: At this time of COVID-19, whenever we conduct in-person tours we make sure to abide by all safety regulations.

Am I able to relocate to another June Homes location during my agreement?

Absolutely. Once your application is approved, you have access to all of our homes. If you have moved in already, and would like to relocate, we can accommodate relocation to a new space with a monthly fee equal or higher to your current agreement. We require 30-days written notice in advance and we apply a $200 relocation fee. And don't worry, we will transfer your security deposit to your new room, saving you a bit of extra cash for whatever it is you like to spend it on.

How do I pay?

Good question. Payments are made online through two secure platforms used by our accounting team. We recommend our members to use ACH or direct deposit because it’s free, but for a small convenience fee (~3%) we also allow international and credit card payments. Please note, we do not accept PayPal, Venmo, paper checks, gift cards, or prepaid cards.

Couples policy

Sure! Couples are welcomed into selected homes for an additional $250 per month in select rooms. Just look for the icon that says ‘couple-friendly’ on our listings.

Visitors policy

We would also want to show off our home if we were you. Here’s our policy to keep all our homes happy. Daytime visitors may visit anytime between 10:00 AM - 10:00 PM. The member must be present when there are visitors. We allow up to 2 daytime visitors at a time. If you would like to invite more than 2 Daytime visitors at once, consent from all other Members is required. A friend that stays past 10:00 PM is considered an overnight visitor.

All overnight visitors must be registered through the June Homes App, for the safety and consideration of all your housemates. Their full name and phone number are required. If needed, we can send your visitor access to the home. There is a maximum limit of 8 overnight visitors per month, only one at a time. If the visitor stays for more than eight (8) nights, the host shall be charged for the daily rate of the host’s room price for their guest, in addition to their license fee.

June Homes Members take full responsibility for their visitors. Any violation or damage caused by a visitor is considered the Member's violation and June Homes policies apply accordingly. TL;DR: be a good human and exercise care when inviting people into your shared home.

Parking Policy

For most of our homes, we have on-street parking as the only option. When parking is available, we’ve cited it in the home description.

Pets

Most of our homes are not the best fit for pets. Homes that allow pets are marked with “pet friendly” signs.

Do you show my home during my stay?

June Homes offers potential members to see all available homes in person during reasonable hours (depends on the home) on weekdays and weekends. We always give our existing members heads up of future showings.

What payment options do I have?

All of our members issue payments online through two secure platforms used by our accounting team. We recommend our members to use ACH or direct deposit for free, but for a small convenience fee (~3%) we also allow international and credit card payments. We do not accept American Express, PayPal, Venmo, paper checks, gift cards, or prepaid cards.

How soon will I receive my security deposit after move-out date?

We refund security deposit within 14 business days, but usually much faster🙂

June Homes Members Right of First Refusal

If we receive a membership inquiry for your space upon your move-out, you will receive an automated 24 hour priority notice asking if you would like to extend your stay. You will have the right of first refusal to match the new applicant's dates and monthly price. If we do not receive a response from you within the allotted 24 hour window, your room will be offered to the new member and we will request your move-out as per the signed agreement. As an existing June Homes member, you will always be prioritized for other homes within our network. However, if it is less than 30 days from your end date, we reserve the right to sell the room.

When is my stay and price guaranteed?

After you sign your agreement with June Homes, we lock your price and no longer change it until the end of your agreement. Please note that we reserve a right to change your price after your agreement ends. June Homes uses a dynamic pricing model and all rates depend on the selected home, room, duration of stay, move-in date, move-out date and other factors that we do not disclose. After the agreement is signed, your price is final, non negotiable and is locked for the duration of your agreement.

Am I able to re-locate to other June Homes?

Yes! Once your Membership Initiation is approved, you have access to all of our homes. If you have moved in already, and have decided to relocate, we can accommodate a relocation to space with a monthly fee equal or higher to your current agreement. We require written notice 30 days in advance and we apply a $200 relocation fee. And don't worry - we will transfer your security deposit to your new room!

What is a shared apartment?

A shared apartment means that you will be sharing the common spaces (kitchen, bathroom and living room) with one or multiple roommates who are also part of the June member network and went through background checks and approval.

You’re legally responsible only for your portion of rent, which is fully reflected on the paperwork we sign. Please note that none of the bedrooms in our home shares have exterior door locks as per New York City laws, and in all other cities we allow door locks. We can install these upon request for a $30 installation fee.

Who are my roommates? How can I be sure this is safe?

Safety is the number one priority for us. Every member is fairly vetted and goes through extensive criminal and background checks, as well as a 3-step approval process that includes in-person interviews with our team. A set of strict, yet reasonable rules is enforced in all of our homes. Our members tend to be a mix of creative, hard-working professionals and students. Most members are moving within the same city, though we have many tenants from around the US and world.

Can I reach out to my roommates before I move in?

Due to privacy restrictions, we are unable to share identifying information about our current members. However, we have member profiles listed on the room page on our site! This gives you more information on your future roommates hobbies, living habits, and occupation. We are also able to send your details to your future roommates and they can reach out to you directly, if they choose. We see a delicious glass of wine being shared very soon. Perhaps a cheeseboard, too.

Can I move in with my partner as a couple?

Sure! Couples are welcomed into selected homes for an additional $250 per month in select rooms. Just look for the icon that says ‘couple-friendly’ on our listings.

What is my responsibility as a member?

Aside from paying your rent and being a considerate roommate, here is more detail on how we support you if issues may arise while living in a home. Hyperlink to this file (https://docs.google.com/document/d/1IgoTEYVJYhr_MjaRkl6zqE8lCaJFAmOdTIDmPa6cVOs/edit)

What is the Member Portal?

The Member Portal is the source of all important updates and information on the inner workings of your June experience. It includes things like the WiFi password and garbage collection schedule. Whenever you have a maintenance request or a general question, you can submit a ticket via your Member Portal and we will get back to you within the day. The portal can be accessed through your account via browser or on the JuneHomes App.

What happens if I lose a key or get locked out?

No use crying over lost keycodes. It happens to the best of us – especially after a prosecco or two. We make ourselves available 24/7 to bail you out if needed. In the event you are locked out and a June Homes representative is called to resolve the issue, there is a $100 lock out fee applied. If a member loses their key, a key replacement fee of $100 is applied.

Do you hold tours of my home during my stay?

Yes, we allow potential members to see any home in person during reasonable hours on weekdays and weekends. We always give advance notice of future showings, and appreciate your understanding of this.

*Our Promise: At this time of COVID-19, whenever we conduct in-person tours we make sure to abide by all safety regulations.

Can I extend my stay?

Yes, please do! Just email us with your request and once approved, we will send an extension agreement and adjust your reservation accordingly. We will also remind you of 60 and 30 days out. Happy days.

Am I able to relocate to another June Homes location during my agreement?

Absolutely. Once your application is approved, you have access to all of our homes. If you have moved in already, and would like to relocate, we can accommodate relocation to a new space with a monthly fee equal or higher to your current agreement. We require 30-days written notice in advance and we apply a $200 relocation fee. And don't worry, we will transfer your security deposit to your new room, saving you a bit of extra cash for whatever it is you like to spend it on.

What Payment Options Do I have?

Good question. Payments are made online through two secure platforms used by our accounting team. We recommend our members to use ACH or direct deposit because it’s free, but for a small convenience fee (~3%) we also allow international and credit card payments. Please note, we do not accept PayPal, Venmo, paper checks, gift cards, or prepaid cards.

Extension Offer

If we receive interest in your space upon your move-out, you will receive an automated 24 hour priority notice asking if you would like to extend your stay at the same rate and dates of the new application. If we do not receive a response from you within the allotted 24 hour window, your room will be offered to the new member and we will request your move-out as per the signed agreement. If during your stay you have violated areas of your lease, such as late payments, violation of roommate and living policy, you will not be eligible for this extension offer. As an existing June Homes member, you will always be prioritized for other homes within our network. However, if it is less than 30 days from your end date, we reserve the right to sell the room.

Is there parking available?

For most of our homes, we have on-street parking as the only option. When parking is available, we’ve cited it in the home description.

What if I want to host visitors in my home?

We would also want to show off our home if we were you. Here’s our policy to keep all our homes happy. Daytime visitors may visit anytime between 10:00 AM - 10:00 PM. The member must be present when there are visitors. We allow up to 2 daytime visitors at a time. If you would like to invite more than 2 Daytime visitors at once, consent from all other Members is required. A friend that stays past 10:00 PM is considered an overnight visitor.

All overnight visitors must be registered through the June Homes App, for the safety and consideration of all your housemates. Their full name and phone number are required. If needed, we can send your visitor access to the home. There is a maximum limit of 8 overnight visitors per month, only one at a time. If the visitor stays for more than eight (8) nights, the host shall be charged for the daily rate of the host’s room price for their guest, in addition to their license fee.

June Homes Members take full responsibility for their visitors. Any violation or damage caused by a visitor is considered the Member's violation and June Homes policies apply accordingly. TL;DR: be a good human and exercise care when inviting people into your shared home.

What happens if I move-in and don’t like my home?

We’ve got you covered! With our Rent Easy Guarantee policy, you can switch your home for free if you let us know (in writing) within the first 7 days of your move-in. Please read the Terms and conditions for this carefully [here](https:// https://junehomes.com/guarantee) . *if you have added a furnishing or unfurnished service to your reservation, you are not eligible for for this policy.

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